Business Processes and system maturity assessment
Conducted a comprehensive 5-week maturity assessment for a Saudi shipping port operation in an M&A led by a leading Singapore port through Calibrate. Identified 17 critical gaps and 21 minor gaps, informing an adoption plan post-merger.
Project Overview
Region: KSA
Industry: Shipping Port
Technology Solution
Calibrate led business process and system maturity assessment keeping in mind the maturity of acquiring company processes and systems
Procure To Pay, Shipping Operations, Warehouse Management and Financial Processes were the major process areas covered for maturity assessment
5 weeks of the assessment led to 17 critical gaps and 21 minor gaps vis-à-vis target business and system processes
Business process and system adoption plan finalized post business M&A
Challenges
- Significant manual interventions in the processes led to leaking compliance adherence
- Oracle application being used was out of support version hence immediate upgrade was required
- Highly customized processes and system configuration leading to limitation in adopting standard newer functionalities
Results
38 gaps identified.4 gaps were roadblock to M&A process to complete were solved.
Business process and system adoption roadmap provided considering single business processes running across Singapore and Saudi operations.
