Application Managed Service
Shared Service Report
ShiftPurple does not believe in solving Incident to meet AMS SLA. We believe in eliminating Incident and focus on scorecard based continuous business improvement through a shared service application support model to both optimize application support cost as well as efficient business operations. With the special emphasis on Period End Close Support and Business and IT training as bundled services, we aim to focus on User adoption as key measure of our success.
A “flexi Support and Factory Development” model of engagement ensures that we provide flexibility and elasticity to our support for their support and continuous development needs.
ShiftPurple does not believe in solving Incident to meet AMS SLA. We believe in eliminating Incident and focus on scorecard based continuous business improvement through a shared service application support model to both optimize application support cost as well as efficient business operations. With the special emphasis on Period End Close Support and Business and IT training as bundled services, we aim to focus on User adoption as key measure of our success.
A “flexi Support and Factory Development” model of engagement ensures that we provide flexibility and elasticity to our support for their support and continuous development needs.
Value Champion
What We Deliver
- Technology COE to drive Application Led Innovation
- Shared Service Application Support for Oracle and SAP
- Your Extended and Flexible team for Application Dev
Our Value Proposition
- We focus on measuring “Net Business Impact” and not AMS SLA
- Shared Service Approach helps customer to use As-Service. No Lock-In or dedicated resource model unless customer requires
- Upside-Down the Team is not the “Bottom of Pyramid” but led by Seasoned team from Big 4 who forms Value Discovery Team
Our Engagement Model
- As Needed (UBER Model) – Be our registered customer and buy services as you go
- Fixed + Flexi Capacity
- Based on Number of incident in Month/Qtr + Incremental 30 Incidents/Qtr
- Based on Fixed Number of Hours + Flexible Number of Hours of Services per Month/Qtr
Address
N 14/12, GF, DLF Phase 2, Gurgaon,
Haryana – 122008
Call
+91 9899240010
Malaysia +60 122250624
E -mail
sales@shiftpurple.com